University Post Acute: What You Need to Know
We know choosing the right post-acute care community is an important decision. At University Post Acute, we’re here to make it easier with clear answers and support. Below are some common questions, and our team is always available to help further.
What types of rooms are available?
University Post Acute offers both private and semi-private rooms, thoughtfully designed to provide comfort, privacy, and a welcoming atmosphere that supports rest, recovery, and dignity.
What therapy services do you provide?
Our state-of-the-art therapy gym features personalized physical, occupational, and speech therapy. Each program is tailored to individual needs, helping residents regain independence while engaging in meaningful activities.
How are meals prepared and served?
Residents enjoy chef-inspired meals crafted with nutrition and taste in mind. Meals are served in bright, restaurant-style dining spaces that encourage social interaction and a sense of community.
Can residents enjoy outdoor spaces?
Yes! Our secure courtyards and gardens offer a peaceful setting for walks, visits with loved ones, or simply enjoying fresh air in a safe, natural environment.
Is Wi-Fi available?
Absolutely. Free Wi-Fi is available throughout the building, along with in-room television access, so residents can stay connected, informed, and entertained.
How is resident safety ensured?
University Post Acute prioritizes safety with 24/7 staff presence, secure entry points, and continuous monitoring to provide peace of mind for residents and families.
What is the admission process?
Our admissions team begins with a personalized assessment, then guides families through insurance verification, paperwork, and orientation to ensure a smooth, welcoming transition into care.
Do you accept insurance and Medicare/Medicaid?
Yes. We partner with most major insurance providers as well as Medicare and Medicaid. Our admissions team will assist with reviewing coverage and answering benefit questions.
Can families tour the facility?
Of course! We encourage tours so families can see our community firsthand, meet our caring staff, and experience the welcoming environment we offer.
Can residents bring personal belongings?
Yes, residents are welcome to bring items that make their room feel like home—such as clothing, family photos, books, or small keepsakes. Our staff ensures safety and appropriateness of belongings.
What are the facility’s hours?
University Post Acute is open 24/7 to provide continuous, around-the-clock care and support for all residents.
What are the visiting hours?
Visiting hours run daily from 9:00 AM to 8:00 PM, allowing family and friends plenty of time to connect, share, and support their loved ones. We take admissions 24 hours a day, 7 days a week.
What should new residents bring?
We recommend bringing comfortable clothing, personal toiletries, favorite reading or hobby materials, and small items that bring comfort and familiarity during the stay.